Privacy Policy – How 88efb Handles Your Personal Data

1. Who We Are (Data Controller)

88efb is the data controller responsible for the personal data collected through this Platform. As data controller, 88efb determines the purposes and means of processing your personal data. For any data protection enquiries, you may contact us at [email protected].

2. Personal Data We Collect

2.1 Information You Provide Directly

When you register an account or use the Platform, 88efb collects the following categories of personal data that you provide directly:

• Identity Data: Full name, date of birth, gender, CNIC number or passport number (for KYC verification).
• Contact Data: Pakistani mobile number, email address, residential address (city, province).
• Financial Data: Easypaisa account number, JazzCash wallet number, bank account details (IBAN), USDT wallet address where applicable. We do not store full card numbers; payment data is tokenised.
• Account Credentials: Username and hashed password. We never store passwords in plain text.
• Identity Verification Documents: Copies of CNIC, passport, or other government-issued ID submitted for KYC purposes.
• Communications: Any messages, complaints, or support requests sent to 88efb via live chat, email, or other channels.

2.2 Information Collected Automatically

When you access the 88efb Platform, certain technical data is collected automatically:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution.
• Usage Data: Pages visited, games played, bets placed, session duration, click-through patterns, and feature interactions.
• Transaction Data: Deposit and withdrawal history, amounts, payment method used, timestamps, and transaction reference numbers.
• Location Data: Country and approximate city-level location derived from your IP address (e.g., Karachi, Lahore, Islamabad, Faisalabad).
• Cookie Data: As described in Section 8 of this Policy.

2.3 Data from Third Parties

88efb may receive personal data about you from third-party sources including: payment processors (Easypaisa, JazzCash, HBL, UBL, Meezan Bank, Bank Alfalah); identity verification and KYC service providers; fraud prevention and anti-money-laundering (AML) databases; and analytics service providers. All such data is used in accordance with this Policy.

3. How We Use Your Personal Data

88efb uses your personal data for the following purposes:

• Account Management: Creating, maintaining, and securing your 88efb account, including login authentication and password recovery.
• Service Delivery: Processing deposits and withdrawals, making games available, calculating bet outcomes, and crediting winnings.
• Identity Verification (KYC): Verifying your age (18+), identity, and residential information as required by our compliance framework.
• Fraud Prevention & AML: Detecting, investigating, and preventing fraudulent transactions, money laundering, and other prohibited activity.
• Customer Support: Responding to your queries, complaints, and support requests promptly and accurately.
• Responsible Gaming: Monitoring play patterns to identify potentially problematic gambling behaviour and administering self-exclusion requests.
• Platform Improvement: Analysing aggregated usage data to improve platform performance, game selection, and user experience.
• Legal Compliance: Meeting our obligations under applicable laws and regulations, including responding to lawful requests from regulatory or law enforcement authorities.
• Marketing Communications: Sending you promotional offers, bonuses, and platform updates, subject to your marketing preferences (see Section 12).

4. Legal Basis for Processing

88efb processes your personal data under the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions, including operating your account and processing transactions.
• Legal Obligation: Processing required to comply with applicable laws, such as AML regulations, KYC obligations, and lawful requests from authorities.
• Legitimate Interests: Processing for fraud prevention, platform security, and business analytics, where those interests are not overridden by your rights.
• Consent: For optional processing activities such as marketing communications, where you have given explicit consent that you may withdraw at any time.

5. Data Sharing & Disclosure

88efb does not sell your personal data to third parties. We share personal data only in the following circumstances and only with parties who are contractually obligated to protect it:

• Payment Processors: Easypaisa, JazzCash, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT processing partners, to the extent required to process your transactions.
• KYC & Identity Verification Providers: Third-party services used to verify your identity and age as part of our compliance obligations.
• AML & Fraud Prevention Services: Services used to screen transactions and player activity against known risk indicators and watchlists.
• Game Content Providers: Providers such as JILI, PG Soft, and Pragmatic Play may receive anonymised or pseudonymised session data for game integrity purposes.
• IT & Infrastructure Providers: Cloud hosting and technical infrastructure providers who process data only on 88efb's instructions.
• Legal & Regulatory Authorities: Where we are required by law, court order, or regulatory direction to disclose personal data.

6. International Data Transfers

88efb's infrastructure and some of its third-party service providers may process personal data outside of Pakistan. Where personal data is transferred internationally, 88efb takes appropriate safeguards to ensure an adequate level of protection, including contractual data protection clauses with receiving parties. By using the Platform, you acknowledge that your data may be transferred internationally as described in this Policy.

7. Data Retention

88efb retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, or reporting requirements. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, as required by AML regulations.
• KYC documentation is retained for a minimum of five (5) years after the end of the business relationship.
• Communications and support records are retained for three (3) years.
• Marketing preferences and consent records are retained until withdrawn and for one (1) year thereafter.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

8. Cookies & Tracking Technologies

88efb uses cookies and similar technologies to operate and improve the Platform. The categories of cookies used are:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens and CSRF protection cookies. They cannot be disabled without breaking Platform functionality.
• Analytical / Performance Cookies: Used to understand how players interact with the Platform in aggregate — page views, session durations, game popularity. These are processed in pseudonymised form.
• Functional Cookies: Remember your language preferences, login status (if "Remember Me" is selected), and UI customisation choices.

88efb does not use third-party advertising cookies or cross-site tracking technologies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to use the Platform.

9. Security Measures

88efb implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption on all data transmissions between your device and 88efb servers.
• Passwords stored as salted hashes — never in plain text.
• Multi-factor authentication available for all account holders.
• Access controls restricting internal access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of platform infrastructure.
• Incident response procedures for timely notification in the event of a data breach.

Notwithstanding these measures, no internet transmission or electronic storage system is 100% secure. If you suspect your account has been compromised, contact 88efb support immediately.

10. Children's Privacy

88efb does not knowingly collect personal data from individuals under the age of 18. The Platform is strictly for adults. Our KYC process includes mandatory age verification for all accounts. If we become aware that a player is under 18, the account will be immediately suspended, all pending transactions will be reversed, and any data collected will be securely deleted. If you have reason to believe a minor is using the Platform, please notify us at [email protected] immediately.

18+  This Platform is for adults only.

11. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 88efb:

• Right of Access: You may request a copy of the personal data 88efb holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data in certain circumstances, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
• Right to Data Portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact 88efb at [email protected]. We will respond within 30 days of receiving your request. Identity verification may be required before we can fulfil your request.

12. Marketing Communications

With your consent, 88efb may send you promotional communications including bonus offers, new game announcements, and platform updates via SMS to your registered Pakistani mobile number or email. You may opt out of marketing communications at any time by: (a) following the unsubscribe instructions in any marketing message; or (b) contacting 88efb support. Opting out of marketing does not affect transactional communications related to your account (e.g., deposit confirmations, withdrawal notifications).

Players who have activated self-exclusion will be automatically removed from all marketing lists and will not receive promotional communications for the duration of their exclusion.

13. Changes to This Policy

88efb may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When material changes are made, we will notify registered players via their registered contact information and update the "Last Updated" date at the top of this Policy. Your continued use of the Platform after the effective date of any changes constitutes acceptance of the revised Policy. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88efb handles your personal data, please contact our data protection team: